FAQ

At Hawthorne Motors Pre-Owned, we believe buying a vehicle should be honest, transparent, and stress-free. As a family-owned dealership serving the South Bay for decades, we carefully select quality pre-owned vehicles, offer transparent pricing with no hidden dealer add-ons, and provide complimentary vehicle history reports to help you buy with confidence.
Can I test drive a vehicle?
Yes. We encourage every customer to test drive a vehicle before making a purchase. It's one of the best ways to make sure the vehicle meets your expectations and driving needs.
Can I have an independent pre-purchase inspection?
Absolutely. We welcome independent pre-purchase inspections. You may arrange for your own mechanic or use a mobile inspection service at your expense for additional peace of mind. Do you offer financing?
Yes. Hawthorne Motors Pre-Owned works with a variety of lenders to help customers with excellent credit, first-time buyers, self-employed buyers, and those rebuilding their credit.
Can I get approved with less-than-perfect credit?
Many customers with credit challenges have successfully financed a vehicle through us. Every application is unique, and we work to match you with financing options that best fit your individual situation. A qualified co-signer may also improve available financing options.
Do you work with first-time buyers?
Yes. We regularly help first-time buyers purchase their first vehicle and will explain every step of the financing process.
Do I need a down payment?
Down payment requirements vary depending on the lender, the vehicle, your credit profile, and other factors. Some buyers may qualify with little or no money down, while others may benefit from a larger down payment.
Can I use my own bank or credit union?
Absolutely. You're welcome to secure financing through your own bank or credit union if you prefer. Are your vehicles inspected?
Our vehicles are carefully selected, and many are independently inspected before being offered for sale. We encourage customers to review the vehicle history report and arrange an independent inspection if they wish.
Do you provide CarFax or AutoCheck reports?
Yes. Complimentary vehicle history reports are available to help you make an informed buying decision.
Do your vehicles come with a warranty?
Many vehicles include a limited 30-day/1,000-mile warranty unless otherwise noted. We also offer optional vehicle service contracts for additional protection. Please ask which warranty options are available for the vehicle you're considering.
Can I purchase an extended warranty?
Yes. Optional vehicle service contracts are available on many vehicles and can help protect you from unexpected repair costs after your purchase. Do you accept trade-ins?
Yes. We welcome trade-ins and will evaluate your current vehicle based on its condition, history, market demand, and overall value.
How is my trade-in value determined?
Trade-in values are based on several factors, including vehicle condition, mileage, equipment, history, current market conditions, and wholesale market data. Are there hidden dealer fees?
No. Hawthorne Motors Pre-Owned believes in transparent pricing. We clearly explain all costs associated with your purchase so there are no surprises.
Do you negotiate prices?
We price our vehicles competitively based on current market conditions. Because every used vehicle is unique, we encourage customers to compare condition, equipment, service history, and overall value. We welcome reasonable offers after you've had the opportunity to see and drive the vehicle.
Why are your prices competitive?
We research the market carefully and price our vehicles fairly from the beginning. Our focus is on offering quality vehicles at competitive prices while providing an honest, transparent buying experience. Our team is happy to help.
Whether you have questions about financing, warranties, trade-ins, or a specific vehicle, we're here to provide straightforward answers with no pressure.
Call, text, or visit Hawthorne Motors Pre-Owned today—we look forward to helping you find the right vehicle.